Excerpt from Utilization as a Dependent Variable in Mis Research The amount of use an individual, group, or organization makes of an information system is a key variable in mis research. It is often used as an independent variable when studying or predicting the impacts that an information system has had on process, structure, and performance. The degree and type of impacts would quite naturally be expected to vary with the amount of use that is made of the system. Utilization of a system has also been used as a dependent ...
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Excerpt from Utilization as a Dependent Variable in Mis Research The amount of use an individual, group, or organization makes of an information system is a key variable in mis research. It is often used as an independent variable when studying or predicting the impacts that an information system has had on process, structure, and performance. The degree and type of impacts would quite naturally be expected to vary with the amount of use that is made of the system. Utilization of a system has also been used as a dependent variable. It has been modeled as an outcome construct that can be influenced by the process of design and implementation and by characteristics of the information system, the task, the individual user and their interaction. Utilization measures are also of great practical significance in a computing environment that is increasingly driven by voluntary users. For such an important mis variable as information system use, which has many readily obtainable measures, it is somewhat surprising that the field does not have generally accepted measurement instruments. The lack of such instruments makes the conduct of research in this area more difficult and time consuming. It also means that many measures are quickly developed and inadequately validated. The wide variety of measures that are now employed serves to slow the development of an accumulated body of knowledge on the factors affecting system use and the impacts of system use on elements of the organization. Before any movement can be made toward standard instruments for measuring utilization of an information system, there are important and difficult conceptual problems that must be resolved. Primary among these is deciding what aspect of use to measure. For example, an individual's use of spreadsheet software can be characterized in several different ways: by the time spent, functions used, or models produced, to name just three. The appropriate selection should be guided in part by the purpose which the measures must serve. This paper addresses itself to some of these conceptual problems of measuring utilization. It begins with a review of the past ten years of research literature on factors that affect the use of information systems. From this literature we gain insights into the state of practice of utilization measurement, some of the conceptual problems in this area, and the needs that this varied research has for different measures. The paper then turns to a discussion of the relevant reference theories to which utilization research has turned for theoretical support. The implications of this literature for utilization measurement are examined and we conclude with a discussion of needs for further research. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at ... This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.
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