Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading ...
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Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.
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Fair. Book has internal/external wear and/or highlighting and underlining. It may have creases on the cover and some folded pages. This is a USED book. Codes have been used. All items ship Monday-Friday within 2-3 business days. Thank you for supporting Goodwill of OC.
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Fair. Softcover, International Edition. Softback International edition. Has the same contents as US edition guaranteed. Ships SAME or NEXT business day. Receive in 4-6 business days. This book could be black and white.
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Good Condition. Book appears to be in Used Good Condition. Cover has some wear, scuffs, dings and corner bumps. Text appears to have highlighting. Spine is in good condition. Bookstore stickers or markings. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 1285069463. ISBN/EAN: 9781285069463. Pictures of this item not already displayed here available upon request. Inventory No: 1561045049.
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Good Condition. Text appears nice and clean, but may contain minor marks that we missed. Cover has some shelf and corner wear may have bookstore stickers. Binding is in good condition. Looks nice. 480 pages. Multiple copies available this title. Quantity Available: 2. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 1285069463. ISBN/EAN: 9781285069463. Pictures of this item not already displayed here available upon request. Inventory No: 1561045048.