The healthcare environment focus on quality of care and efficiencies, tied to reimbursement, means the Five-Star service concept for physicians and other providers now takes on great significance. With this book, James Saxton describes proven techniques to seize control in the practice and create the best possible experience for patients.
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The healthcare environment focus on quality of care and efficiencies, tied to reimbursement, means the Five-Star service concept for physicians and other providers now takes on great significance. With this book, James Saxton describes proven techniques to seize control in the practice and create the best possible experience for patients.
Read Less
Publisher:
American Association for Physician Leadership
Published:
2014
Language:
English
Alibris ID:
18076956528
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Publisher:
American Association for Physician Leadership
Published:
10/1/2014
Language:
English
Alibris ID:
18119828205
Shipping Options:
Standard Shipping: $4.61
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New in New jacket. Operation Five-Star: Service Excellence in the Medical Practice--Cultural Competency, Post-Adverse, Events, and Patient Engagement (Paperback or Softback)