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Seller's Description:
Very good in very good dust jacket. Hardcover with dust jacket in very good condition. Pages are clean and appear to be unmarked, except for inscription on first page. Securely packed, with tracking provided. 128 p. Audience: General/trade.
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Seller's Description:
Like New. SIGNED BY AUTHOR! Inscribed on endpage "John, Hope you enjoy People exceeding the expectations of your internal + external customers. Carl 12-97" Includes a letter to John also signed by the author. The book is in excellent condition, never read. Clean & tight pages.