Reeingineering--a radical new way of remaking a company's business processes, organization structure, management systems, and corporate values and culture--is a practical and forward-looking plan that shows companies how to make money in the 1990s and beyond by improving the speed, productivity, quality, and service.
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Reeingineering--a radical new way of remaking a company's business processes, organization structure, management systems, and corporate values and culture--is a practical and forward-looking plan that shows companies how to make money in the 1990s and beyond by improving the speed, productivity, quality, and service.
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Michael Hammer started this revolution and has provided a terrific set of guides (in the form of his books). This particular book helps set the stage for the process, and each subsequent book takes the reader on the next step in the process.
If you want to really make process improvements that will stick and have an impact, learn from this book the right way to start, and read the success studies he describes - real cases.