Don't turn the other cheek and fume quietly; know what to say when someone throws out the snide backhanded "compliment," subtle insult, cruel criticism, or outright verbal blow. Inside these pages is an arsenal of tools for fending off that attack and neutralizing the harm spiteful words inflict. Learn to identify modes of verbal assault, such as laying blame, and to recognize when someone is about to launch a linguistic strike and the motivation behind it. Sample scripts prevent you from getting tongue-tied, and a progress ...
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Don't turn the other cheek and fume quietly; know what to say when someone throws out the snide backhanded "compliment," subtle insult, cruel criticism, or outright verbal blow. Inside these pages is an arsenal of tools for fending off that attack and neutralizing the harm spiteful words inflict. Learn to identify modes of verbal assault, such as laying blame, and to recognize when someone is about to launch a linguistic strike and the motivation behind it. Sample scripts prevent you from getting tongue-tied, and a progress journal helps you use voice and body language for maximum effect. Find out how to handle the eight most common types of verbal violence, and redirect and defuse potential verbal confrontations so skillfully that they rarely happen. Special suggestions are included for college students, men, and women, and for handling emergency situations such as an angry crowd.
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Seller's Description:
The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
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Seller's Description:
Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Seller's Description:
Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.