Traditionally associated with manufacturing and customer service functions, total quality management (TQM) can also help an organization's finance department perform more effectively. At the same time, finance supports TQM by tracking its contribution to the bottom line. This book shows how to manage both sides of this integral relationship and improve day-to-day operations.
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Traditionally associated with manufacturing and customer service functions, total quality management (TQM) can also help an organization's finance department perform more effectively. At the same time, finance supports TQM by tracking its contribution to the bottom line. This book shows how to manage both sides of this integral relationship and improve day-to-day operations.
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