This practical guide is designed to help pharmacists improve their communication skills with patients and health professionals. It contains many specific techniques, such as listening, empathetic responding and assertiveness that should help pharmacists to facilitate communication. It focuses on the interpersonal model, which gives the importance of perception barriers that hinder communication and the role of non-verbal distractions. The text also gives attention to strategies such as interviewing techniques and ...
Read More
This practical guide is designed to help pharmacists improve their communication skills with patients and health professionals. It contains many specific techniques, such as listening, empathetic responding and assertiveness that should help pharmacists to facilitate communication. It focuses on the interpersonal model, which gives the importance of perception barriers that hinder communication and the role of non-verbal distractions. The text also gives attention to strategies such as interviewing techniques and communicating needs of special patients. This should help the pharmacist to improve patient understanding about their medication. The text contains self-assessment exercises, which test communication skills and the pharmacist's awareness. Chapter overviews help students prepare for lectures. New to this edition are sections on: communication with patients in special cases, such as people with HIV/Aids and adolescents; mnemonics for improving communication skills; plans for patient counselling; and how to live with OBRA '90 (Omnibus Budget Reconciliation Act).
Read Less
Add this copy of Communication Skills in Pharmacy Practice: a Practical to cart. $11.74, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1994 by Lippincott Williams & Wilkins.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. Very Good condition. 3rd edition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of Communication Skills in Pharmacy Practice: a Practical to cart. $19.49, very good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 1994 by Lippincott Williams & Wilkins.
Add this copy of Communication Skills in Pharmacy Practice: a Practical to cart. $40.81, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1994 by Lippincott Williams & Wilkins.