This distinctive new series provides a tightly structured self-development programme covering 12 essential management skills. Based on the author's proven method of training, used across a wide range of organizations, the texts are linked to the four key roles of the Management Charter Initiative Standards of Management Competence. This "stand-alone" workbook identifies three key information processing skills for managers - running meetings, sorting out key issues and communicating with staff on a regular basis. Preparing ...
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This distinctive new series provides a tightly structured self-development programme covering 12 essential management skills. Based on the author's proven method of training, used across a wide range of organizations, the texts are linked to the four key roles of the Management Charter Initiative Standards of Management Competence. This "stand-alone" workbook identifies three key information processing skills for managers - running meetings, sorting out key issues and communicating with staff on a regular basis. Preparing for a meeting and getting the required results are dealt with as a series of behavioural steps, while resolving unmanageable issues is demonstrated by the use of the multipurpose focusing process.
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