A highly intelligent, indispensable guide to how to discuss the undiscussable: asking for a raise, ending a relationship, apologising. Being tactful is a good thing to be, but it's not the answer to the dilemma of difficult conversations. We need advice that is more powerful than 'handle it nicely' or 'be diplomatic'. The problems run deeper than that; so must the answers. DIFFICULT CONVERSATIONS presents an invaluable step-by-step guide on how to deal with the most challenging conversations and even more importantly, ...
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A highly intelligent, indispensable guide to how to discuss the undiscussable: asking for a raise, ending a relationship, apologising. Being tactful is a good thing to be, but it's not the answer to the dilemma of difficult conversations. We need advice that is more powerful than 'handle it nicely' or 'be diplomatic'. The problems run deeper than that; so must the answers. DIFFICULT CONVERSATIONS presents an invaluable step-by-step guide on how to deal with the most challenging conversations and even more importantly, how to improve relationships. More often than not, dealing constructively with tough topics and awkward situations deepens a relationship. And that's too good an opportunity to pass up.
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Seller's Description:
Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Aged book. Tanned pages and age spots, however, this will not interfere with reading. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Ex-library book with stamps on the first page, it is also likely to have a small shelf number sticker on the spine.
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Seller's Description:
Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.