This book is the result of a journey that began with my first day of work as a restaurant busboy. On my first day of work, my manager said to me, "Work in this restaurant like you own it!" My manager challenged me to go beyond the basic expectations of my job title and dare to work with pride, passion and professionalism. I quickly understood that despite the leaders' best efforts, at some point the line staff has to step up and work with a sense of ownership. All 20 chapters of this book will provide multiple perspectives ...
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This book is the result of a journey that began with my first day of work as a restaurant busboy. On my first day of work, my manager said to me, "Work in this restaurant like you own it!" My manager challenged me to go beyond the basic expectations of my job title and dare to work with pride, passion and professionalism. I quickly understood that despite the leaders' best efforts, at some point the line staff has to step up and work with a sense of ownership. All 20 chapters of this book will provide multiple perspectives on how to be the best service professional you can be. Each chapter ends with a powerful activity that is designed to help reinforce the key learning points. About the Author Dr. Bryan Williams is a service consultant, trainer, and author. His specialty areas include service excellence, employee engagement, and quality improvement. Learn more about Bryan and B.Williams Enterprise at ... .
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Add this copy of Work Like You Own It 20 Ways to Go From Meeting to to cart. $17.05, new condition, Sold by Books2anywhere rated 5.0 out of 5 stars, ships from Fairford, GLOUCESTERSHIRE, UNITED KINGDOM, published 2011 by Bryan Williams.
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Add this copy of Work Like You Own It! 20 Ways to Go From Meeting to to cart. $9.10, good condition, Sold by Your Online Bookstore rated 5.0 out of 5 stars, ships from Houston, TX, UNITED STATES, published 2011 by Bryan Williams.
Add this copy of Work Like You Own It! 20 Ways to Go From Meeting to to cart. $9.19, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2011 by Bryan Williams.
Add this copy of Work Like You Own It! 20 Ways to Go From Meeting to to cart. $13.14, good condition, Sold by BookDrop rated 5.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 2011 by Bryan Williams.
Add this copy of Work Like You Own It! 20 Ways to Go From Meeting to to cart. $17.90, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2011 by Bryan Williams.
Add this copy of Work Like You Own It! 20 Ways to Go From Meeting to to cart. $19.11, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2011 by Bryan Williams.
Add this copy of WORK LIKE YOU OWN IT! 20 Ways to Go From Meeting to to cart. $21.88, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2011 by Bryan Williams.
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Add this copy of Work Like You Own It! 20 Ways to Go From Meeting to to cart. $35.95, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2011 by Bryan Williams.