This book looks at two of the central issues - quality control and productivity - facing industry (whether manufacturing or service industry) and considers the practical responses that management should take. Dr Deming has had a major role in establishing statistical techniques of quality control, and is widely recognised by the Japanese for his work in helping them achieve their enviable reputation for high quality goods. The book provides a full account of the author's fresh thinking on the primacy of improving quality, ...
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This book looks at two of the central issues - quality control and productivity - facing industry (whether manufacturing or service industry) and considers the practical responses that management should take. Dr Deming has had a major role in establishing statistical techniques of quality control, and is widely recognised by the Japanese for his work in helping them achieve their enviable reputation for high quality goods. The book provides a full account of the author's fresh thinking on the primacy of improving quality, productivity, and competitive position, and of the key role of management in that achievement. It is not another manual of techniques, however - the emphasis throughout is to provide a better understanding of the causes of the distinct problems of industry in the United States, Britain, and elsewhere and how these problems can be resolved.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 950grams, ISBN: 0521305535.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Dust jacket missing. Shelf and handling wear to cover and binding, with general signs of previous use. Cambridge edition. 1986 printing. Minor wear and fading on the boards. Minor stain on the edges. Text is clear of markings and notations. Secure packaging for safe delivery.
This is one of the most enlightening books ever written on how to conduct business. Apart from the fact that Deming helped set up the very successful Japanese Inc. his insights would have prevented the current collapse in the US economy. His belief was that positive and trusting relationships result in long term business success. Some German industry continues to prove this point. In America they just didn't seem to understand his ethics. Perhaps greed is a stronger motivator in the short run.
Henry M
Jul 21, 2011
How Management Resurrects A Business
This is the seminal work of the most revered speaker on this subject. Deming has a Track Record; his Business Philosophy is logical and easy to follow.
The manager who wishes to carve waste of time, money and resources from his product delivery will find this handbook invaluable.
Compared to the modern vernacular, the reader may find it dry; dry of 'Buzz Words', that is.
Using unadorned prose, Deming explains the vital role of management in uncovering problems in the product delivery system, measuring them, solving them and measuring the result.
Consider this 'Old School': if you are a Finance-Oriented person who prefers to solve problems by simply 'Picking a better supplier' you may ask, "Why bother?".
The book will be most helpful to the manager who desires to BECOME a better supplier.
It certainly could help American management revitalize domestic business activities.
