Highlighting emerging trends in hospitality, this edition covers yield management, new legislation, the ADA and the night audit. It also includes a chapter on human resources that covers training, employee empowerment, and hospitality technology - from electronic locks to front office equipment. "Frontline Realities" describe actual crisis scenarios to solve; "Hospitality Profiles" introduce professionals from the industry; case histories put material in real-life perspectives; and "International boxes" highlight ...
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Highlighting emerging trends in hospitality, this edition covers yield management, new legislation, the ADA and the night audit. It also includes a chapter on human resources that covers training, employee empowerment, and hospitality technology - from electronic locks to front office equipment. "Frontline Realities" describe actual crisis scenarios to solve; "Hospitality Profiles" introduce professionals from the industry; case histories put material in real-life perspectives; and "International boxes" highlight hospitality from around the world.
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Add this copy of Hotel Front Office Management (Hb 1996) to cart. $76.19, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 1996 by Wiley.
Add this copy of Hotel Front Office Management to cart. $55.09, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1996 by Wiley.
Add this copy of Hotel Front Office Management (Hb 1996) to cart. $56.92, Sold by Books International rated 4.0 out of 5 stars, ships from Toronto, ON, CANADA, published 1996 by Wiley.
Add this copy of Hotel Front Office Management to cart. $74.31, new condition, Sold by Media Smart rated 4.0 out of 5 stars, ships from Hawthorne, CA, UNITED STATES, published 1996 by John Wiley & Sons.
