This aims to be a humourous approach to the exploration of customer service. It features 50 examples from both large and small companies, including Budget Rent-a-Car, Hilton Hotels, Dennys and McDonalds. The author highlights the essential ingredients of customer service and lists the ten companies that have impressed him the most.
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This aims to be a humourous approach to the exploration of customer service. It features 50 examples from both large and small companies, including Budget Rent-a-Car, Hilton Hotels, Dennys and McDonalds. The author highlights the essential ingredients of customer service and lists the ten companies that have impressed him the most.
Read Less
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Seller's Description:
Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
