Praise for Chocolates on the Pillow Arena t Enough "Jonathan recognizes that in todaya s Internet--fed, savvy--consumer world, it is the people--to--people connections, regardless of price point, that differentiate a customera s experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, ita s true----chocolates on the pillow are not enough. A great read!" --David Neeleman, founder and CEO, JetBlue Airways Corporation "If you dona t work for your ...
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Praise for Chocolates on the Pillow Arena t Enough "Jonathan recognizes that in todaya s Internet--fed, savvy--consumer world, it is the people--to--people connections, regardless of price point, that differentiate a customera s experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, ita s true----chocolates on the pillow are not enough. A great read!" --David Neeleman, founder and CEO, JetBlue Airways Corporation "If you dona t work for your customer, youa re not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some." --Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? Ita s more than Bam! Ita s delivering a kicked--up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring a em back for more." --Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customera s experience and outscore the competition." --Tiki Barber
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Seller's Description:
Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Seller's Description:
Fine in very good dust jacket. Signed by author. SIGNED BY AUTHOR-1ST PRINTING-BOOK SUPER-DJ HAS A TINY RIP TOP EDGE BACK DJ ELSE SUPER-SHIPS NEXT DAY TRACKED WELL PACKED-CRDNZATOP. Glued binding. Paper over boards. With dust jacket. 256 p. Contains: Unspecified. Audience: General/trade.
