This edition includes a section on "Interviewing Contexts", including chapters on selection, helping, appraisal and survey interviewing. Other new chapters include "Influencing and Persuading" and "Relational Communication". It should be of interest to researchers and students in psychology, as well as the vast range of people in the "interpersonal professions" (managers, psychiatrists, social workers, teachers, nurses, therapists, etc.), whose day-to-day work depends on communication skills.
Read More
This edition includes a section on "Interviewing Contexts", including chapters on selection, helping, appraisal and survey interviewing. Other new chapters include "Influencing and Persuading" and "Relational Communication". It should be of interest to researchers and students in psychology, as well as the vast range of people in the "interpersonal professions" (managers, psychiatrists, social workers, teachers, nurses, therapists, etc.), whose day-to-day work depends on communication skills.
Read Less
