This book provides an interesting and useful approach to the fashionable topic of asking service users to participate in service design, delivery and quality assurance. It achieves this by providing clear directions on ways of assessing user views, together with a reasoned discussion of case studies covering the main areas where such techniques are being used. The emphasis is on common pitfalls as well as good practice. Contributors are asked to recognize issues of gender and ethnicity as they relate to their work rather ...
Read More
This book provides an interesting and useful approach to the fashionable topic of asking service users to participate in service design, delivery and quality assurance. It achieves this by providing clear directions on ways of assessing user views, together with a reasoned discussion of case studies covering the main areas where such techniques are being used. The emphasis is on common pitfalls as well as good practice. Contributors are asked to recognize issues of gender and ethnicity as they relate to their work rather than deal with these in separate chapters. This book should be of interest to health managers, service planners, practitioners undertaking research, community health practitioners, students of nursing research and management.
Read Less
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. Clean from markings In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 500grams, ISBN: 9780412598906.
