This text covers core skills needed by any secretary wanting to acquire skills that will take them up to executive secretary/PA standard, or seeking a move into management. The first volume, covers communication in key areas of proficiency such as meetings, minutes and agendas, using the telephone, persuasive writing and successful assertiveness. This second volume covers essential management skills: team management; time management; solo management; and successful ways of motivating and influencing.
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This text covers core skills needed by any secretary wanting to acquire skills that will take them up to executive secretary/PA standard, or seeking a move into management. The first volume, covers communication in key areas of proficiency such as meetings, minutes and agendas, using the telephone, persuasive writing and successful assertiveness. This second volume covers essential management skills: team management; time management; solo management; and successful ways of motivating and influencing.
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Seller's Description:
Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
