A structured planning process that systematically incorporates the voice of the customer into product design, Quality Function Deployment (QFD) has proven itself a highly effective development tool for creating globally competitive products - in software, hardware, services, and many other industries ...
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A structured planning process that systematically incorporates the voice of the customer into product design, Quality Function Deployment (QFD) has proven itself a highly effective development tool for creating globally competitive products - in software, hardware, services, and many other industries.
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Fine. No Dust Jacket. 4to-over 9¾"-12" tall. (20)348pp. Biblio & index. Foreword by Don Clausing. "Engineering Process Improvement Series". Small AFB Library stamp in front & rear otherwise unmarked.
