For undergraduate and graduate courses in organizational behavior and human resources. This book takes an applied approach by having students focus on developing and practicing interpersonal skills rather than learning pure management theory.
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For undergraduate and graduate courses in organizational behavior and human resources. This book takes an applied approach by having students focus on developing and practicing interpersonal skills rather than learning pure management theory.
Read Less
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This book is the recommended reading for the Interpersonal Communications class at Tepper School of Business, Carnegie Mellon University.
Pros: - Covers most communication topics that you would be interested in - Practical approach backed up with light-weight theory - Very concise, short chapters, excellent logical structure - easy to read, to understand, and to remember - Can be used as a reference - topics are not inter-related and can be read separately - Lots of drills - useful for those who teach communications - Nice edition - high-quality paper
Cons: none
Although written with business communication in mind, the book is highly applicable to communications in our private lives.
Caution for buyers of used copies: Each chapter contains exercise templates. Make sure that previous owners haven't filled in the blanks.