As wireless networks take ever-bigger bites out of the $350 billion dollar telephone market, they create their own performance problems. International customers require global networks; more customers mean bigger networks; new services create more complicated networks. Then there's "changing out" the network; each time a provider introduces a new technology or capability, it has to do so without interrupting service delivery to existing customers. Here is realistic advice on metrics, troubleshooting methods, design ...
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As wireless networks take ever-bigger bites out of the $350 billion dollar telephone market, they create their own performance problems. International customers require global networks; more customers mean bigger networks; new services create more complicated networks. Then there's "changing out" the network; each time a provider introduces a new technology or capability, it has to do so without interrupting service delivery to existing customers. Here is realistic advice on metrics, troubleshooting methods, design guidelines, revenue assurance, and more, from a team that has performed the same services for AT&T Wireless, Nextel, and Verizon. The key features include: design rules of thumb; how to move from TDMA to GSM; optimization options for mobile data; and, hardcore engineering problems like prepaid services and roamer validation.
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