This text examines TQM and ISO 9000, and sorts out what does and what does not apply to a particular architectural practice. It aims to help designers and their firms make the best use of TQM concepts, as well as better understand what ISO 9000 can do for marketing and promoting services.
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This text examines TQM and ISO 9000, and sorts out what does and what does not apply to a particular architectural practice. It aims to help designers and their firms make the best use of TQM concepts, as well as better understand what ISO 9000 can do for marketing and promoting services.
Read Less
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Seller's Description:
Used-Like New. No Jacket. Applications of Total Quality Managements (TQM) and ISO 9000 standards to provide quality assurance and quality control in architectural practice are made accessible in this graphic-oriented reference. Professionals learn how to evaluate their TQM needs, then design, structure, and implement their system. Very nice clean, tight copy free of any marks. No dust jacket, as issued.