CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications

Business worldwide are enhancing shareholder value by shifting from a 'share of the market' mindset to the 'share of customer' paradigm through relationship management practices. Relationship management helps firms focus on the lifetime value of customers to enhance their relationships with profitable customers. Read More

Business worldwide are enhancing shareholder value by shifting from a 'share of the market' mindset to the 'share of customer' paradigm through relationship management practices. Relationship management helps firms focus on the lifetime value of customers to enhance their relationships with profitable customers. Read Less

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2000, India Professional

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ISBN	0070435049
ISBN-13	9780070435049
Pages	550
Edition	Brand New Fast Delivery! Delivery with In 7-14 working Day Only
Publisher	India Professional
Published	Books will only refundable
Language	English
Alibris ID	17924719959

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2000, India Professional ISBN-13: 9780070435049 Hardcover See All from $47.10