Add this copy of Customer Satisfaction Evaluation: Methods for Measuring to cart. $215.66, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2012 by Springer.
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Seller's Description:
New. Print on demand Trade paperback (US). Glued binding. 308 p. Contains: Illustrations, black & white, Tables, black & white. International Operations Research & Management Science, 139.
