Yllka Azemi

Yllka Azemi is an Assistant Professor of Marketing in the School of Business and Economics, Indiana University Northwest. Her research interests include online service failure and recovery strategies, social media marketing, and consumer behaviour. Dr Azemi research has been published in the Journal of Business Research, and Qualitative Market Research: An International Journal.

Yllka Azemi is an Assistant Professor of Marketing in the School of Business and Economics, Indiana University Northwest. Her research interests include online service failure and recovery strategies, social media marketing, and consumer behaviour. Dr Azemi research has been published in the Journal of Business Research, and Qualitative Market Research: An International Journal. See less