Patricia B Seybold

Patricia B. Seybold is the author of the international best-seller Customers.com and The Customer Revolution . She is the founder and CEO of the Boston-based The Patricia Seybold Group (www.psgroup.com), which for more than 25 years has specialized in helping Fortune 500 companies design and continuously improve their customer-focused business strategies.

Patricia B. Seybold is the author of the international best-seller Customers.com and The Customer Revolution . She is the founder and CEO of the Boston-based The Patricia Seybold Group (www.psgroup.com), which for more than 25 years has specialized in helping Fortune 500 companies design and continuously improve their customer-focused business strategies. See less