Skip to main content alibris logo

The Customer Revolution: How to Thrive When Customers Are in Control

by

Write The First Customer Review
The Customer Revolution: How to Thrive When Customers Are in Control - Seybold, Patricia B, and Marshak, Ronni T, and Lewis, Jeffrey M
Filter Results
Item Condition
Seller Rating
Other Options
Change Currency

In "Revolution!", Seybold identifies an essential truth: the power that had been flowing to customers is high voltage. Customers are driving business. She points to companies around the world that have devised innovative ways of operating from this revolutionary premise, and shows how managers and investors can apply this outlook to their businesses and investment strategies.

loading
The Customer Revolution: How to Thrive When Customers Are in Control 2001, Crown Business, New York, NY

ISBN-13: 9780609607725

Hardcover

The Customer Revolution: How to Thrive When Customers Are in Control 2001, Random House Audio Publishing Group, New York, N.Y

ISBN-13: 9780375417771

Audiobook CD