Dennis Nickson

Dennis Nickson is Professor of Service Work and Employment at University of Strathclyde, and was Head of Department from 2008-2014. His primary research interests centre on work and employment issues in interactive service work, with a particular concentration on the retail and hospitality industries. His work has been published in journals such as Work, Employment and Society , Human Resource Management (US), the Human Resource Management Journal , the International Journal of Human Resource...See more

Dennis Nickson is Professor of Service Work and Employment at University of Strathclyde, and was Head of Department from 2008-2014. His primary research interests centre on work and employment issues in interactive service work, with a particular concentration on the retail and hospitality industries. His work has been published in journals such as Work, Employment and Society , Human Resource Management (US), the Human Resource Management Journal , the International Journal of Human Resource Management , Industrial Relations Journal and Economic and Industrial Democracy , and he is Editor-in-Chief of Employee Relations . See less