Called the world's most effective practitioner of customer satisfaction, Bob Tasca reveals how anyonewhether shoe salesman, software company middle manager, or bookstore ownercan drive customer loyalty to dizzying heights. Short punchy chapters, real-life anecdotes, and bulleted lessons give readers knowledge and the tools they need to send their sales soaring.
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Called the world's most effective practitioner of customer satisfaction, Bob Tasca reveals how anyonewhether shoe salesman, software company middle manager, or bookstore ownercan drive customer loyalty to dizzying heights. Short punchy chapters, real-life anecdotes, and bulleted lessons give readers knowledge and the tools they need to send their sales soaring.
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Edition:
1997, Harper Paperbacks
Trade paperback,
Good
Details:
ISBN:
0887308597
ISBN-13:
9780887308598
Pages:
240
Publisher:
Harper Paperbacks
Published:
1997
Language:
English
Alibris ID:
17959111124
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May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
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Edition:
1999, HarperCollins Publishers
Hardcover,
Very Good
Details:
ISBN:
0887307981
ISBN-13:
9780887307980
Pages:
209
Publisher:
HarperCollins Publishers
Published:
1999
Language:
English
Alibris ID:
16588026920
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Very good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Edition:
1999, HarperCollins Publishers
Hardcover,
Good
Details:
ISBN:
0887307981
ISBN-13:
9780887307980
Pages:
209
Publisher:
HarperCollins Publishers
Published:
1999
Language:
English
Alibris ID:
16552999117
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Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Details:
ISBN:
0887308597
ISBN-13:
9780887308598
Pages:
240
Publisher:
Harper Paperbacks
Published:
1997
Language:
English
Alibris ID:
17961250463
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Fine. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Edition:
1997, Harper Paperbacks
Trade paperback,
Very Good
Details:
ISBN:
0887308597
ISBN-13:
9780887308598
Pages:
240
Publisher:
Harper Paperbacks
Published:
1997
Language:
English
Alibris ID:
17865594640
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Very good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Edition:
1997, Harper Paperbacks
Trade paperback,
Good
Details:
ISBN:
0887308597
ISBN-13:
9780887308598
Pages:
240
Publisher:
Harper Paperbacks
Published:
1997
Language:
English
Alibris ID:
17991765293
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Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Edition:
1997, Harper Paperbacks
Trade paperback,
Very Good
Details:
ISBN:
0887308597
ISBN-13:
9780887308598
Pages:
240
Publisher:
Harper Paperbacks
Published:
1997
Language:
English
Alibris ID:
17951755520
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Very good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Edition:
1997, Harper Paperbacks
Trade paperback,
Very Good
Details:
ISBN:
0887308597
ISBN-13:
9780887308598
Pages:
240
Publisher:
Harper Paperbacks
Published:
1997
Language:
English
Alibris ID:
17858272077
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Very good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Edition:
1997, Harper Paperbacks
Trade paperback,
Good
Details:
ISBN:
0887308597
ISBN-13:
9780887308598
Pages:
240
Publisher:
Harper Paperbacks
Published:
1997
Language:
English
Alibris ID:
17865596262
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Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Edition:
1999, HarperCollins Publishers
Hardcover,
Good
Details:
ISBN:
0887307981
ISBN-13:
9780887307980
Pages:
209
Publisher:
HarperCollins Publishers
Published:
1999
Language:
English
Alibris ID:
17913067245
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Standard Shipping: $4.66
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Seller's Description:
Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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1999,
HarperCollins Publishers, New York, NY
ISBN-13: 9780887307980
Hardcover
1997,
Harper Paperbacks, New York, NY
ISBN-13: 9780887308598
Trade paperback
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