Sharing the lessons they've learned by implementing TQM strategies in their hospital since 1987, Ellen M. Gaucher and Richard J. Coffey offer practical guidance for building an organization that successfully employs TQM--one which utilizes the philosophy of continuous improvement in all business and clincial functions, employs teams for problem solving, and continuously strives to meet and exceed customer needs. They provide comprehensive guidance for realizing broad scale organizational change, showing how by applying this ...
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Sharing the lessons they've learned by implementing TQM strategies in their hospital since 1987, Ellen M. Gaucher and Richard J. Coffey offer practical guidance for building an organization that successfully employs TQM--one which utilizes the philosophy of continuous improvement in all business and clincial functions, employs teams for problem solving, and continuously strives to meet and exceed customer needs. They provide comprehensive guidance for realizing broad scale organizational change, showing how by applying this approach they have been able to improve speed, efficiency, and cost effectiveness throughout their organizations.
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Add this copy of Total Quality in Healthcare: From Theory to Practice to cart. $24.98, like new condition, Sold by Bookcase rated 4.0 out of 5 stars, ships from Carlisle, UNITED KINGDOM, published 1993 by Jossey-Bass.
Add this copy of Total Quality in Healthcare: From Theory to Practice to cart. $31.50, very good condition, Sold by Books Unlimited rated 5.0 out of 5 stars, ships from West Van Lear, KY, UNITED STATES, published 1993 by Jossey-Bass.
Add this copy of Total Quality in Healthcare: From Theory to Practice to cart. $49.51, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1993 by Jossey-Bass.