Sharing the lessons they've learned by implementing TQM strategies in their hospital since 1987, Ellen M. Gaucher and Richard J. Coffey offer practical guidance for building an organization that successfully employs TQM--one which utilizes the philosophy of continuous improvement in all business and clincial functions, employs teams for problem solving, and continuously strives to meet and exceed customer needs. They provide comprehensive guidance for realizing broad scale organizational change, showing how by applying this ...
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Sharing the lessons they've learned by implementing TQM strategies in their hospital since 1987, Ellen M. Gaucher and Richard J. Coffey offer practical guidance for building an organization that successfully employs TQM--one which utilizes the philosophy of continuous improvement in all business and clincial functions, employs teams for problem solving, and continuously strives to meet and exceed customer needs. They provide comprehensive guidance for realizing broad scale organizational change, showing how by applying this approach they have been able to improve speed, efficiency, and cost effectiveness throughout their organizations.
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Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
