The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.
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The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.
Read Less
Add this copy of The Customer Service Survival Kit: What to Say to to cart. $22.99, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2013 by Amacom.
