A practical primer on the hot new field of customer relationship management (CRM)--showing how to dramatically improve bottom-line results by paying more attention to existing customers. Line drawings.
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A practical primer on the hot new field of customer relationship management (CRM)--showing how to dramatically improve bottom-line results by paying more attention to existing customers. Line drawings.
Read Less
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Seller's Description:
Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Used: good. Size: 104x14x154; Prompt shipment, with tracking. we ship in CLEAN SECURE boxes Entrepreneurship; good hardcover with dustjacket; tear to dustjack spine heal; remainder mark bottom edge; 2 small spots top edge; dustjacket tips/edges bumped; dustjacket slight crease; clean pages; prompt shipping with tracking.
