The handbook of KCRM (Key Customer Relationship Management) is the definitive guide to winning, managing your key customers and provides you with all you need to know about how to develop your business for them.
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The handbook of KCRM (Key Customer Relationship Management) is the definitive guide to winning, managing your key customers and provides you with all you need to know about how to develop your business for them.
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Hardcover. NEW book! Shipped via USPS Media Mail with Delivery Confirmation for all US orders to include the continental 48 states plus Hawaii, Alaska, Guam, Puerto Rico, American Samoa, US Virgin Islands and all APO & FPO military addresses. International orders are shipped via USPS First Class Package International Service in most cases and usually takes 7-21 days to arrive depending on your local Customs Office. All orders processed within 1-2 business days, with most orders shipping the s.