This book considers the different types of service, where they can be found in the various sectors of the industry and the customers' expectations of the service. It is written by experienced college lecturers, is supported with videos obtainable from HCTB and contains up-to-date material on counter and vending service. It is appropriate for City & Guilds 707(1) and (2), SCOTVEC and the BTEC first certificate in catering.
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This book considers the different types of service, where they can be found in the various sectors of the industry and the customers' expectations of the service. It is written by experienced college lecturers, is supported with videos obtainable from HCTB and contains up-to-date material on counter and vending service. It is appropriate for City & Guilds 707(1) and (2), SCOTVEC and the BTEC first certificate in catering.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 450grams, ISBN: 9780333463352.
