Service Management: Operations, Strategy, Information Technology (Int'l Ed)

Helps you emphasize the essential uniqueness of service management. This title is organized in four parts: Understanding Services; Designing the Service Enterprise; Managing Service Operations; and Quantitative Models for Service Management. Read More

Helps you emphasize the essential uniqueness of service management. This title is organized in four parts: Understanding Services; Designing the Service Enterprise; Managing Service Operations; and Quantitative Models for Service Management. Read Less

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  	This is a digital edition of this title. Rent eBook (2 Options) 180 Day Rental: $37.80 (Expires Jun 21, 2025) 365 Day Rental: $43.20 (Expires Dec 23, 2025) Buy eBook Lifetime Access: $54.00 Title: Mp Service Management With Service Model Software Access Card by James Fitzsimmons; Mona Fitzsimmons Publisher: McGraw-Hill UK Print ISBN: 9781259010651, 1259010651 eText ISBN: 9780077157081 Edition: 2013 8th edition Format: PDF eBook	$37.80 Rent eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ