The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting ...
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The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.
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Add this copy of Mp Service Management With Service Model Software to cart. $9.84, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2013 by McGraw-Hill Education.
Add this copy of Mp Service Management With Service Model Software to cart. $9.84, good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2013 by McGraw-Hill Education.
Add this copy of Mp Service Management With Service Model Software to cart. $12.00, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2013 by McGraw-Hill Education.
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Add this copy of Service Management: Operations, Strategy, Information to cart. $15.84, good condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2013 by Irwin Professional Pub.
Add this copy of Mp Service Management With Service Model Software to cart. $33.90, very good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2013 by McGraw-Hill Professional.
Add this copy of Mp Service Management With Service Model Software to cart. $33.90, good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2013 by McGraw-Hill Professional.
Add this copy of Service Management: Operations, Strategy, Information to cart. $38.74, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2013 by Irwin Professional Pub.
Add this copy of Mp Service Management With Service Model Software to cart. $39.31, good condition, Sold by TEXTSHUB rated 5.0 out of 5 stars, ships from Franklin Lakes, NJ, UNITED STATES, published 2013 by McGraw-Hill Education.
Add this copy of Service Management Operations, Strategy, Information to cart. $41.90, new condition, Sold by Equilibrium Worldbooks rated 5.0 out of 5 stars, ships from South Pasadena, CA, UNITED STATES, published 2013 by McGraw-Hill Education.
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New in new dust jacket. McGraw-Hill/Irwin Series Operations and Decision Sciences. Audience: General/trade. Please double check the textbook description: Express shipping takes 3-5 days with free tracking number! Brand New Paperback International edition textbook, 8th edition. Different ISBN number and book cover design. The content is exactly same as original US edition. The book printed in Black/White, the book cover may contain the foreign words and the restriction sale disclaimer.
Add this copy of Service Management Operations, Strategy, Information to cart. $41.95, new condition, Sold by Global Express rated 1.0 out of 5 stars, ships from San Marino, CA, UNITED STATES, published 2013 by McGraw-Hill Education.
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New in new dust jacket. McGraw-Hill/Irwin Series Operations and Decision Sciences. Audience: General/trade. This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service.
