Here's the breakthrough book that in-house customer service and sales management professionals have been asking for. This guide bridges the two disciplines to supply hands-on tips and techniques for uncovering new sales opportunities via the customer service department. Filled with real-life scenarios and sample scripts.
Read More
Here's the breakthrough book that in-house customer service and sales management professionals have been asking for. This guide bridges the two disciplines to supply hands-on tips and techniques for uncovering new sales opportunities via the customer service department. Filled with real-life scenarios and sample scripts.
Read Less