A handy pocket reference and great refresher for between calls, after calls, even en route! This book offers easy access to common procedures, protocols and safety precautions. Plus, it's organized by complaint so readers can easily turn to the problem at hand for a quick reminder of the most appropriate actions, and how, when and where they should be carried out.
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A handy pocket reference and great refresher for between calls, after calls, even en route! This book offers easy access to common procedures, protocols and safety precautions. Plus, it's organized by complaint so readers can easily turn to the problem at hand for a quick reminder of the most appropriate actions, and how, when and where they should be carried out.
Read Less