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Managing Quality - Dale, Barrie G (Editor)
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This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.

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Managing Quality 2003, Wiley-Blackwell

ISBN-13: 9780631236146

4th Revised edition

Trade paperback

Managing Quality 1999, Blackwell Publishers, Oxford, England

ISBN-13: 9780631214106

3rd edition

Trade paperback

Managing Quality 1994, Prentice Hall, New York, NY

ISBN-13: 9780135551455

2nd Revised edition

Trade paperback

Managing Quality 1989, Philip Allan, Harlow

ISBN-13: 9780860035572

Paperback