LeBoeuf's book is for anybody who works: managers, entrepreneurs, salespeople, and line employees, whether they are selling billions of dollars' worth of heavy equipment or a new brand of toothpaste. Readers will learn why people become repeat customers, why they buy once and never return, and why the best customer is the one who complains.
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LeBoeuf's book is for anybody who works: managers, entrepreneurs, salespeople, and line employees, whether they are selling billions of dollars' worth of heavy equipment or a new brand of toothpaste. Readers will learn why people become repeat customers, why they buy once and never return, and why the best customer is the one who complains.
Read Less
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Seller's Description:
Fair. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.
