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Groundswell, Expanded and Revised Edition: Winning in a World Transformed by Social Technologies

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Groundswell, Expanded and Revised Edition: Winning in a World Transformed by Social Technologies - Li, Charlene, and Bernoff, Josh
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Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It's an unstoppable groundswell that affects every industry yet it's still utterly foreign to most companies running things now. When consumers you've never met are rating your company's products in public forums with which you have no ...

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Groundswell, Expanded and Revised Edition: Winning in a World Transformed by Social Technologies 2011, Harvard Business Review Press

ISBN-13: 9781422161982

Revised Edition

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