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Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees

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Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees - Seltzer, Richard, and Ochs, Holona Leanne
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Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.

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Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees 2010, Lexington Books, Lanham, MD

ISBN-13: 9780739144237

Trade paperback

Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees 2010, Lexington Books, Lanham, MD

ISBN-13: 9780739144220

Hardcover