The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
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The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
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Seller's Description:
Good. All orders are dispatched within 1 working day from our UK warehouse. Established in 2004, we are dedicated to recycling unwanted books on behalf of a number of UK charities who benefit from added revenue through the sale of their books plus huge savings in waste disposal. No quibble refund if not completely satisfied.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 600grams, ISBN: 9780672317439.