The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
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The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
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Seller's Description:
Good. All orders are dispatched within 1 working day from our UK warehouse. Established in 2004, we are dedicated to recycling unwanted books on behalf of a number of UK charities who benefit from added revenue through the sale of their books plus huge savings in waste disposal. No quibble refund if not completely satisfied.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 600grams, ISBN: 9780672317439.
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Seller's Description:
Good. The cover shows normal wear. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations!
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Seller's Description:
This item shows signs of wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact, but may have aesthetic issues such as small tears, bends, scratches, and scuffs. Spine may also show signs of wear. Pages may include some notes and highlighting. May include "From the library of" labels. Satisfaction Guaranteed.