E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. Read More

This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. Read Less

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  	This is a digital edition of this title. Rent eBook (2 Options) 180 Day Rental: $35.20 (Expires Jul 13, 2025) 365 Day Rental: $41.60 (Expires Jan 14, 2026) Buy eBook Lifetime Access: $63.99 Title: E-Service: New Directions in Theory and Practice by Roland T. Rust; P.K. Kannan Publisher: Taylor & Francis Print ISBN: 9780765608062, 0765608065 eText ISBN: 9781315291277 Edition: 2002 1st edition Format: EPUB eBook	$35.20 Rent eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ