'Dazzling' customer service is a key competitive advantage in today's marketplace. With businesses perpetually vying to win and keep new customers, your customers know that if your organization fails to provide the quality of goods and services they expect, there's always another company waiting to accept their business.In order to provide the exemplary service that today's savvy consumers demand, frontline service reps must master the skills and techniques needed to deliver uncommonly good service. The "Dazzle Me!" formula ...
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'Dazzling' customer service is a key competitive advantage in today's marketplace. With businesses perpetually vying to win and keep new customers, your customers know that if your organization fails to provide the quality of goods and services they expect, there's always another company waiting to accept their business.In order to provide the exemplary service that today's savvy consumers demand, frontline service reps must master the skills and techniques needed to deliver uncommonly good service. The "Dazzle Me!" formula for frontline customer service success will help any customer contact person develop the skills they need to meet the demands of today's customers.
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