No business can thrive without loyal, repeat customers. Now anyone can learn the cutting-edge strategies of American Express, Lands' End, Charles Schwab, Southwest Airlines, and other top companies. This definitive source on the subject by noted customer-service expert and NEW YORK TIMES bestselling author Fred Wiersema offers do's and don'ts based on years' of experience.
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No business can thrive without loyal, repeat customers. Now anyone can learn the cutting-edge strategies of American Express, Lands' End, Charles Schwab, Southwest Airlines, and other top companies. This definitive source on the subject by noted customer-service expert and NEW YORK TIMES bestselling author Fred Wiersema offers do's and don'ts based on years' of experience.
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Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $9.25, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 1998 by Harper Business.
Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $9.26, good condition, Sold by Poquette's Books rated 5.0 out of 5 stars, ships from Dewitt, MI, UNITED STATES, published 1998 by HarperBusiness.
Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $11.00, very good condition, Sold by HPB-Ruby rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1998 by Harper Business.
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Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $11.89, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1998 by Harper Business.
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Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $13.25, very good condition, Sold by HPB-Ruby rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1998 by Harper Business.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $18.45, very good condition, Sold by captnbook rated 5.0 out of 5 stars, ships from Spokane, WA, UNITED STATES, published 1998 by Harperbusiness.
Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $25.47, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1998 by Harper Business.
Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $37.42, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1998 by Harper Business.
Add this copy of Customer Service: Extraordinary Results at Southwest to cart. $109.66, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1998 by Harper Business.
