This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.
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This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.
Read Less
Add this copy of Customer Satisfaction Evaluation: Methods for Measuring to cart. $215.66, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2012 by Springer.
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Seller's Description:
New. Print on demand Trade paperback (US). Glued binding. 308 p. Contains: Illustrations, black & white, Tables, black & white. International Operations Research & Management Science, 139.
Add this copy of Customer Satisfaction Evaluation: Methods for Measuring to cart. $215.66, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2009 by Springer.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Print on demand Sewn binding. Cloth over boards. 308 p. Contains: Unspecified, Illustrations, black & white, Tables, black & white, Figures. International Operations Research & Management Science, 139.
