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Customer Once, Client Forever - Buckingham, Richard, and Brown, Paul B, M D (Foreword by)
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A business expert presents a process to identify, create, and maintain a relationship with a client using his 12 Lifetime Tools. Aspiring new sales people and seasoned CEOs alike will find his strategies appropriate and useful.

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Customer Once, Client Forever 2001, Kiplinger Books, Washington, DC

ISBN-13: 9780938721826

Hardcover