In this strategic, thought-provoking book, Naumann reveals that the key success factor for every business--manufacturing, service, or retail--is the ability to maximize customer value. An excellent resource for middle managers, senior managers, and trainers in any corporation whose goal is to achieve sustainable competitive advantage.
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In this strategic, thought-provoking book, Naumann reveals that the key success factor for every business--manufacturing, service, or retail--is the ability to maximize customer value. An excellent resource for middle managers, senior managers, and trainers in any corporation whose goal is to achieve sustainable competitive advantage.
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Seller's Description:
Good. RELIABLE hardcover book with the front cover having a slight forward lean. Some shelf wear to the covers and the page edge. The text flows cleanly and clearly from beginning to end. Enjoy this presentable edition!
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Seller's Description:
Good. Signed Copy Collectible-Good. Good dust jacket. Signed/Inscribed by author on front endpage and on letter laid in. Slightly dampstained. Highlighting inside.
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Seller's Description:
New. New Quality Books Because We Care-Shipped from Canada Usually ships within 1-2 business days If you buy this book from us, we will donate a book to a local school We donate 10, 000+ books to local schools every year If there are any problems, pleases ask us to resolve it amicably before leaving any feedback.
